My Mr Green Experience - The provider in the detailed test

The Mr Green online casino was opened in August 2018 and already has an impeccable reputation and many awards, ranging from marketing campaigns to Socially Responsible Operator. Mr Green Limited is part of the parent company Mr Green & Co. AB. The virtual arcade stands out above all with its gentleman and trademark. Due to the affiliation to the parent company and my Mr Green experience, I can say, with this provider I can exclude fraud in advance . The gambling hall offers a variety of games, which includes all slot machines. Whether the ominous gentleman could fool me and the awards have their justification, you will find out in my big test report.

Security and fraud protection at the Mr Green Test

Safety and protection of the player should always come first. Therefore, it is important for every online casino to have a valid EU gambling license. Due to the requirements and regular checks, you are always protected. Also Mr Green has a valid license . Here you will find the details about the license and the player protection.

Valid gambling license and regular checks protect against fraud

Mr Green is not only in possession of a valid EU license, but also winner of the IGA 2017 Online Gaming Operator of the Year award and invests a lot in the safety of his players. The provider received his license from the licensing authority of Malta and is registered with the numbers MGA/CRP/121/2006 registered. The site is operated by Mr Green Limited, which is also licensed by the Malta Gaming Authority. Fraud is to be excluded, as the arcade is subject to strict conditions.

The provider provides its players with all the necessary information regarding the company, fair play and problematic gaming behavior. For this purpose, Mr Green has developed "Green Gaming", which supports the user in the topic of responsible gambling. This includes, among other things, a personal self-assessment test, an individual risk profile and various limits that you can set yourself. This means that the provider is far above the usual standards.

Not only your money, but also your data is secured with an encrypted internet connection . With the current SHA-256 algorithm, TLS 1.3 and a 128bit long key. During my Mr Greens test, there was no feeling that I was being cheated or manipulated.

Information about the company behind the provider

In August 2008, Mr Green was founded and became the parent company Mr Green & Co. AB of the Mr Green Group, which was launched in 2007. The head office is located in Stockholm, Sweden. in 2017, the company generated sales of around 121.4 Mio.CA $ report. Furthermore, Mr Green & Co. AB is listed on the Stockholm Stock Exchange. The company has its domicile in Malta and also has a valid license in Canada . However, the test reports are not provided by Technical Systems Testing on the provider's side. Finding the RNG audit was not easy either. Mr Green should be more transparent. For this, the provider scores with some awards, not only for marketing, but also for player safety and as a gaming online operator. The MRG Group includes many other online gambling halls. They are also present on the Danish, English, Norwegian, Finnish and Latvian gambling markets.

The entire game selection at Mr Green

Mr Green offers more than 300 online games. The selection of game audio formats leaves nothing to be desired.

The games manufacturers at Mr Green

• NetEnt
• Microgaming
• Playtech
• Big Time Gaming
• Yggdrasil
• Thunderkick
• Betsoft
• Quickspin
• Bally Wulff
• Amatic
• Red Tiger
• Elk Studios
• Pragmatic Play
• Gamomat
• Oryx Gaming
• Push Gaming
• Aristocrat
• Felt
• StakeLogic
• Relax Gaming
• Nolimit City
• Leander Games
• NextGen
• Wazdan
• Playson
• WORLD CUP
• Rabcat
• Foxium
• Blueprint
• SG
• Bally
• gamevy
• Amaya

Fruit machine

With its range of games, Mr Green can easily keep up with the "old-timers" of the industry. Because not only the selection is incredibly large, but also the games have a very high quality and convince with elaborate graphics and effects. To ensure its standards, the arcade works with the developer studios NetEnt, Yggdrasil and Microgaming. The machines range from the classic 3 wheels of fortune to the modern video slots with 5 wheels. Game of Thrones, Starburst and Jurassic World are among the most popular games at Mr Green. Entertainment is not only offered here, but lived. Especially the Green Exclusives games are elaborately designed. Especially Lucky Mr Green stands out, who performs a little show for you. Each game has a "game info" where the rules of the slot are explained to you and you will receive further information, e.g. how high the chances of winning are.

The games of the Mr Green Mobile App

Due to the responsive web design, you do not need a mobile app or an extra Mr Green software download for the provider's games. However, Mr Green offers a separate app for both iOS and Android. But this is only for sports betting. With the responsive web design you are over 300 games also available for mobile or tablet . A large part of the entire range of games is suitable for mobile devices. Of course, you can also access the popular games White King, Castle Builder I & II or Spinata Grande or watch your most recently played games.

I was able to make my mobile Mr Green experiences both with the Android operating system and with the iPhone for the Mr Green library. The web app is a smaller version of the actual page and quite crammed. It remains relatively clear, but you are literally flooded with the many options. In any case, you should take a moment to create an overview. A sidebar helps you to keep an overview. But it is much more pleasant on the tablet. Otherwise, however, the same functions as on the website are available to you. If you like playing slot machines on the Smarthpone, you might be interested in my report about the slot app providers.

Payout Rates & Limits of the games

An important information for every player is the RTP (return to player) or also Payout Rates call. This can ensure that the house advantage of the provider is kept as low as possible. The payout rates of the games at Mr Green are over 85%. The majority of the slots even exceed 93%. These values are in the very good upper range which other online casinos can also boast. The games are checked by a regulatory authority, but unfortunately there was no certificate from a state-recognized service provider on Mr Green's side at the time of testing. From an online provider with several awards and accolades, I would like to see much more transparency in this regard. Such important information must be easily accessible to every player.

The limits are with a stake of CA$ 0.01 for most slot machines per payline, very beginner-friendly . Only a few machines charge more than CA$ 0.10 for a spin. The betting limits at the slots are very low compared to other gambling halls.

The Mr Green Bonus

The welcome bonus as well as some promotions and campaign are also part of the offer at Mr Green. In my Mr Green test, I took a close look at all the offers and also critically examined the bonus conditions.

The welcome bonus with free spins

New customers and first depositors benefit from a Mr Green Welcome Bonus up to 200CA$ and 200 Free Spins . However, a special code is not required for this. You just have to decide between the 3 offers and then confirm this. You have the choice between the welcome offer, where you have to deposit at least 20CA$ to receive a 100% deposit bonus. However, you can only deposit a maximum of $200 to receive the bonus. In addition, you will get 100 free spins for Book of Dead and another 5 days of 20 free spins each, which the provider selects.The welcome offer is very diverse and you have thought of the needs of all players. Completely sufficient for the beginning. The regular promotions are also very interesting.

Promotions and VIP program

Not only on the homepage at Mr Green, but also when scrolling, the welcome package up to 200CA $ and 200 free spins appears again and again. But there are many more things that you can't see at first glance. After you have registered, you will find the Offers category in the upper bar. There you will learn everything about the ongoing promotions and campaigns. These are all limited in time. For the most part, however, you have the chance of free spins and double winnings. New seasons or holidays mean special promotions. During the Christmas season, for example, there is a Mr Green Advent calendar. Mr Green's VIP program is only for particularly strong revenue players . They receive a personal invitation and benefit from many advantages. How much you have to implement is not generally binding. But there are certainly amounts in the 5—digit range. There are also no different levels. In the Mr Green Club Royale you will find information about events, offers and the many advantages. These include increased, bet limits, lower wagering requirements and no fees. The VIP page is not advertised on the website, but you can find the page quite quickly via Google. Overall, Mr Green offers many promotions and promotions in which you can participate at your whim. But if you are a fan of VIP programs, then it's time to invest and wait.

Bonus terms

The welcome bonus is money that you get as a gift from the provider and with which you should also play again. Therefore, there are certain wagering requirements for all offers and free spins. At Mr Green you have to pay the credited amount 35X in real Money games implemented. Only after that the released bonus contribution will be converted into cash. All free spins and bonuses are subject to certain criteria that you must meet. The conditions are present in every action. The extra money itself has a unlimited validity period . This means that you can divide your time freely and do not have to use the money within a certain period of time.

So if you got a bonus of 10CA$, you have to bet 350CA$ on slot machines while playing. Mancha slots are also excluded. A complete list can be found on the provider's website. You should note that the real money is always gambled first. You can find an overview of your bonus money under "Active Bonus" . Compared to other gambling halls, the bonus conditions at Mr Green are very clear and fair for the players. Only the amount is used for 35 times the turnover and the unlimited validity period is also a big plus. If you are not interested in the welcome bonus, you do not have to use it. You can decide and specify this yourself when registering.

Deposit and withdrawal options at Mr Green

Mr Green offers you a variety of options for your deposits and withdrawals. In Canada, providers such as Mastercard, Skrill, NETELLER and Trustly are available to you. PayPal users are clearly at a disadvantage here, because the popular payment method does not currently exist in any arcade. If you don't want to miss it, you will find the matching online providers with PayPal . Due to the Anti-Money Laundering law, Mr Green is obliged to make withdrawals using the same deposit method. Withdrawals are only made by bank transfer. Mr Green takes care of the security of its users and, above all, of the shady use of your identity and your money. Therefore, there is an identity check. Then you just need to follow the instructions.

30CA$ is the minimum deposit amount for all payment methods. According to the customer service, there is no maximum amount and you can deposit as much as you want. I did not find any information about this on Mr Green's page. Here the withdrawal amount is quite high. For all methods, the minimum is 30CA$. The maximum withdrawal limit here is CA$ 50,000. It does not matter which method you choose. The deposited money should always be available immediately. There is also no exact information from the provider. Withdrawals via eWallet and instant banking are made immediately. All other methods may take 1-5 days. To me, the limits and the processing times seem absolutely justified. One point that does not suit me 100% is the fees that everyone has to pay when making a withdrawal . Transactions up to 100CA$ will cost you 1CA$ and for amounts over 100CA$ 1.5%. Thus, the fee should never be more than $ 10CA.

Testing the software and website

Mr Green falls especially with his "mascot" Mr Green. The gentleman and the page are made in different shades of green. This not only makes reference to the name of the virtual arcade, but also awakens a certain feeling of happiness with this color. In addition, Mr Green accompanies you in the exclusive games and can be found everywhere else. The homepage is very tidy and offers you a wealth of important information. If you are logged in, the page changes for the better. It then looks much more cheerful, more colorful and you have access to the games. An extra Mr Green software download is also not necessary.

customer service

Mr Green's customer service is both available all week by phone from 11:00 – 20:00, via live chat and by e-mail . Or you can simply leave a message to the employees in the live chat window and they will answer your question as soon as possible. With this provider you have a français Customer Service who will take care of all your problems. In my Mr Green test, the employees answered my questions quickly and to my satisfaction. The queue was not long and the tone was polite and courteous.

The first steps at Mr Green

If you are visiting Mr Green's site for the first time, then a very clear and user-friendly site awaits you. But since there are no demo versions of the games, you can only test the games after registration without real money. You can contact customer service by phone, live chat and e-mail. You can get to the customer service via a question mark at the bottom of the page.

The registration is briefly explained

Registration with Mr Green is very easy and quick. In the first step you have to enter your e-mail address, which will become your username and choose a password. The next step is to enter your mobile number. This will confirm your identity and you will receive an SMS code to activate your player account. After that, only a few personal details are missing and you are already registered.

The first deposit

You make the first deposit after your registration. You log in and then have immediate access to your game account. In the bar at the top right there is a Mr Green head, there you will get to your account and you can deposit money. If you want, you have the opportunity to choose a welcome bonus there. You must deposit at least $20CA. The money should then be available immediately. As a payment method, you can use ÜMastercard, Trustly, NETELLER or Skrill. There is no deposit limit, but you can do it yourself.

Frequently Asked Questions

For all those who still have questions, the FAQ section is just the right place to change them. Because here I have answered the most frequently asked questions by you. So you can prepare even better for your game with real money.

My thoughts on Mr Green

I think there are a lot of good reasons for Mr Green. Not only the selection, but also the quality are decisive for its success. From slots to betting you can find just about everything. With over 1,000 slot machines, there is really something for everyone. Boredom definitely can not arise there. The design and idea of a gentleman named Mr Green is also extremely original. This allows you to recognize the provider immediately and he is always present on the website.

Although I have noticed the structure and structure of the platform quite positively, I still lack more transparency. The evaluation of this criterion was much better with the other providers from my Online Gambling Halls . At the time of the test, unfortunately, there was no certificate from a state-recognized service provider, which is why there was an exact RTP value and the service provider was not easy to find. Another negative point is the fees that are incurred during withdrawals. True, at first these do not seem very high. But with several payouts, the sum adds up and the player loses a small part of his earned money.